Dear Patient We believe it is essential for you to be informed about treatment plans and / or treatment costs that may be proposed or done. In order for you to consider the fees we are quoting, you need to be aware of the background to determining fees, so that you do not confuse the "medical aid benefit" with the fee we are quoting for your treatment. In order to provide a quality dental service to our patients we have used the "Ethical Tariff Guideline" determined by the Health Proffessions Council of South Africa (HPCSA). We annually review and adjust our fees in relation to the CPI. We strongly recommend that, if applicable, you submit all treatment cost estimates to your funder, before commencing treatment, so that you are able to determine what, if any, portion of your account will be retrievable and for how much you will be personally responsible. Our practice policy is that all accounts are settled on the day of treatment. Should extended treatment be required, a suitable payment plan may be arranged before treatment commences. We may also require an upfront payment for extensive treatment. Legal Costs: Should the practice commence legal proceedings, the patient undertakes to pay all legal costs relating to the recovery of the outstanding monies in respect of professional services rendered, including attorney fees on an attorney own client scale, collection commission and tracing costs. We welcome discussion about any aspect of your treatment or the cost thereof. /p>
Accounts are due for settlement on day of treatment by Cash, cheque, credit card or direct transfer(EFT). A computer is available for payment by Internet Transfer. Interest will be charged on overdue accounts after 1 Month at maximum rate allowed in terms of the National Credit Act. Appointments not kept or cancelled 24 hours in advance will be charged for.
As of 1 August 2025, all orders will be placed using Guest Checkout only. If you experience any issues with your order, please contact us via the online contact form. Be sure to include your Order Number and the e-mail address used at checkout.
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